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1 verified Education AI agent use cases

Real deployments: Pearson and more. Each cites its source.

Pearson

customer service agentEducation

Pearson keeps learning on track with support from Agentforce. Pearson uses Agentforce and Data 360 to deliver 24/7 support across chat and voice, answering 225K questions and savin…

Pearson uses Agentforce and Data 360 to deliver 24/7 support across chat and voice, answering 225K questions and saving $928K through autonomous service.

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