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Saarthi.ai: ops/workflow agent use case

ops/workflow agentBusiness & Professional Servicesemployee productivity/ops

Saarthi.ai developed the Agentic AI platform to help with the debt collections process. The platform achieved a 60 to 90% reduction in cost-to-collect per account and a reduction in delinquency between 15 to 30%.

Reported outcome: The platform achieved a 60 to 90% reduction in cost-to-collect per account and a reduction in delinquency between 15 to 30%.

Source: Microsoft
Verification: describes AI agent taking actions/multi-step work

More ops/workflow agent examples

AES

ops/workflow agentManufacturing

AES , a global energy company, uses gen AI agents built with Vertex AI and Anthropic’s Claude models to automate and streamline its energy safety audits. This has resulted in a 99%…

This has resulted in a 99% reduction in audit costs, a time reduction from 14 days to one hour, and an increase of 10-20% in accuracy.

ClearTax

ops/workflow agentFinancial Services

ClearTax leveraged the Azure OpenAI-powered Generative AI Agent, integrated into WhatsApp, to address various challenges and better serve Indian taxpayers. This initiative enabled …

This initiative enabled 75% of users to file for the first time, unlocking INR 300 million in tax refunds and enhancing access to credit opportunities.

Global Travel Collection (GTC)

ops/workflow agentTelecom

Global Travel Collection (GTC) used Azure AI Foundry and Copilot Studio to design and deploy an AI-powered travel information system called Atlas for its network of corporate and l…

Atlas is saving Global Travel Collection (GTC) nearly 2,000 independent travel advisors a total of more than 1.5 million hours annually on client booking activities—saving the advisors an average of 3 hours per trip.

HiBob

ops/workflow agentHR / Staffing

HiBob turned 2,500+ experimental GPTs into ~200 production digital companions/agents across sales, HR, marketing, product, legal, and design, with 90%+ of employees on ChatGPT Ente…

HiBob turned 2,500+ experimental GPTs into ~200 production digital companions/agents across sales, HR, marketing, product, legal, and design, with 90%+ of employees on ChatGPT Enterprise.

Nsure

ops/workflow agentBusiness & Professional Services

Nsure developed an AI-powered agent that uses Copilot Studio and Power Automate to reduce manual processing time by 60% and associated costs by 50%.

developed an AI-powered agent that uses Copilot Studio and Power Automate to reduce manual processing time by 60% and associated costs by 50%.

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