Accenture developed an autonomous agent for its clients to automate and streamline past-due payments, speeding up collections and boosting bottom lines. The agent, created in Copilot Studio, interprets customer data, automates follow-ups, and assists collectors with the next best actions. Accenture’s clients can potentially recover outstanding debts faster, ultimately reducing Days Sales Outstanding—a key metric that measures the average number of days it takes to collect payment after making a sale—by up to 20%.
Source: Microsoft
Verification: describes AI agent taking actions/multi-step work
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